We know you love us, but sometimes we all have questions. We have compiled a list of questions that we have been asked numerous time to try to answer everything we can about the event and make it available for your comfort and convenience.
If you still have questions feel free to contact us.
Is SweetHeat Miami 21+ ?
Yes all events are 21 and up.
Are guys allowed to SweetHeat Miami?
Are discount travel codes provided for the weekend?
Yes please check under our Hotel / Travel Section.
Do I need to rent a car?
This is completely up to you, cab, uber, and lyft will be provided to events.
Are all events on South Beach?
No, because of how much SweetHeat has grown our events have expanded to the downtown miami and wynwood area, which is a 10 min ride from South Beach.
Do I have to stay in the host hotel?
No, you can stay anywhere you like.
If I don’t stay at the host hotel where is a good area to book a room?
You can book anywhere between 1st and 21st on washington ave., collins ave., or ocean drive.
When purchasing a pass do I have to wait in line?
When you pre purchase any pass or individual ticket online you will NOT have to wait in line at any event. Just have your ID ready to show.
When picking up my passes for the weekend what is needed?
Your ID and receipt are the only things that are needed.
IF someone else purchased my ticket how will I be able to pick it up if its not in my name?
Please have the person that bought the ticket for you email our box office at firstname.lastname@example.org with their name and the name that they are switching it to.
Can you pay at door for all events?
Yes all events can be paid at the door except the yacht party. That has to be pre purchased!!
Are there ID requirements or an age limit to enter the event.
You must be 21+ to attend all events. Photo ID will be required at the entrance to all events.
What are my transport / parking options getting to the event?
All South Beach hotels offer valet parking or you can uber/lyft to events!
Where can I contact the organizer with any questions?
email@example.com | 305.878.1676
Is my registration / ticket refundable or can it be transferred?
All purchases are non-refundable and cannot be transferred.
SweetHeat Miami is the largest womens event in the world and features beach parties, night parties, celebrity sightings, and more. SweetHeat only takes place in Miami Florida and is not produced in any other city. Visit www.sweetheatmiami.net for more info.
Online pre-sale ends May 13th, 2019
All sales are final. Absolutely NO refunds or exchanges.
All events are 21 and over.
All events are rain or shine.
Artists are subject to change, cancellation and or replacement, including on the dates of performance and scheduled talent. Should we cancel a date entirely, we will either offer a replacement date or refund your ticket.
WRISTBANDS & TICKET INFORMATION
You will immediately receive an order confirmation e-mail with a barcode for entry to the event.
Passes WILL NOT be mailed. Weekend Passes and individual tickets will be available at WILL CALL in the lobby of our main hotel or at the door of any event.
If you are ordering for other people, you must list all names and email addresses in order for them to receive their confirmation letter. Lost or stolen confirmation letters that have been fraudulently used to gain entrance is the responsibility of the purchaser. If you lose your confirmation letter and think it may potentially be used to gain admittance, contact us immediately.
Any disputes arising out of a ticket purchase online or at the event will be governed by Florida law. Wearing a wristband is a condition of attending this event. All sales are final. No refunds. No exceptions.
All guests agree to participate in promotional, publicity, or merchandising pictures of the guests during this event. The guest hereby agrees that 2Fly Entertainment, dba SweetHeat Miami, may use film and photography from our events, including images of our attendees, for promotional and advertising purposes. The guest hereby authorizes the reproduction, sale, copyright, broadcast and /or distribution of said video, sound recording and pictures without limitations. The guest further agrees and releases 2Fly Ent dba SweetHeat Miami, their sponsors, representatives and agents from any liability, loss, expense or claims arising from distribution, broadcast, sale or use of his or her likeness or voice. The guest certifies that he/she is over 21 years of age. If a guest desires not to be included in any promotional videos and pictures, please avoid the camera and if you feel you were photographed or filmed, let the camera person know 2Fly Ent dba SweetHeat Miami, can not guarantee your likeness will be not be included in promotional or news materials.